Policy

Privacy Policy & Terms

Last Updated: March 2026

Welcome to Sheeda Arts. We are committed to protecting the privacy of our customers in Iraq and internationally. This policy outlines how we handle your information in accordance with Iraqi laws.

1. Information We Collect

To process your art orders, we collect the following:

  • Identification: Name and phone number (required for delivery).
  • Delivery Details: Full address and province (Baghdad, Erbil, Basra, etc.).
  • Payment Data: We do not store your wallet PINs or card details. All digital payments are handled securely through licensed Iraqi providers.

2. Local Payment Methods (Iraq)

In compliance with the Iraqi Electronic Payment Services Regulation, we offer:

  • Digital Wallets: Payments via ZainCash, AsiaHawala, and any other applicable.
  • Cash on Delivery (COD): Available for most Iraqi provinces. Please ensure the exact amount is ready upon the arrival of the courier.

3. Shipping and Delivery

  • Local Delivery: We partner with local Iraqi courier services. Your phone number will be shared with the driver specifically to coordinate the "last mile" delivery.
  • National Shipping: Orders outside of our home city typically take 3–5 business days.
  • Verification: We may call your provided number to confirm the order before dispatching the artwork.

4. Consumer Rights (Iraqi Law No. 1 of 2010)

Under the Iraqi Consumer Protection Law, you have the right to:

  • Accurate Information: To receive the artwork exactly as described and pictured on our website.
  • Receipts: To receive a digital or physical invoice for every purchase.
  • Quality Guarantee: If the artwork arrives damaged due to poor packaging, please contact us within 24 hours for a replacement or refund.

5. Intellectual Property

All artworks on this site are the original creations of Sheeda Arts. Under the Iraqi Copyright Law (No. 3 of 1971), unauthorized reproduction or commercial use of these images is strictly prohibited.

6. Contact Us

For any questions regarding your data or your order, please contact us via:

  • WhatsApp/Phone: +964 7501825954
  • Email: sheedaarts@gmail.com